Find out exactly what's
holding your community back.
In under a week.
Your community has data. What it doesn't have is a clear picture of what that data means, what to fix first, and where every dollar should go next.
15 minutes · Free · No obligation
Skip the full page. Here's the short version.
day by day
From kickoff to clarity in under a week.
Day 1
Kickoff Call
30 minutes to align on your goals, platforms, and what success looks like.
Days 1-4
Deep Dive
Platform architecture, content patterns, engagement data, member behavior, competitive landscape.
Day 7
Report Delivery
Full audit and Community Health Score land in your inbox.
Day 5
Strategy Session
45-minute walkthrough of every finding and your action plan.
The situation
No Baseline
You have no score, no benchmark, no starting point. No way to know if things are improving or quietly declining.
Blind Spend
Real budget is going into a new strategy or initiative. Without a diagnosis first, you're allocating to the wrong priorities.
Unknown Gaps
Something is breaking between engagement and conversion. You don't know where, so you can't fix it.
No Report to Show
Leadership wants data. You don't have a community health report, a score, or anything that proves the investment is working.
Zero Context
New role, inherited community, no documentation. You can't make a single confident move until you understand what you actually have.
What you gain in 7 days
Community Health Score
A 0-100 benchmark built from your data. Your baseline, your score, and a clear measure of where things actually stand.
Priority Action Plan
Ranked by impact. Every dollar you spend after this goes to the right place , not the loudest assumption in the room.
Gap and Engagement Analysis
Exact attribution of where conversions break down. You'll know the gap, the cause, and what to do about it.
Executive-Ready Report
A scored, documented audit you can bring to any leadership conversation. The data to defend or scale the investment.
Full Architecture Review + Strategy Session
Platform structure, onboarding gaps, and member flow assessed. Then a 45-min walkthrough so you leave with zero open questions.
$500-$1,200 · Fixed · 100% upfront
vs. Internal audit
Teams audit their own community confirm assumptions, not surface gaps. No scoring system.
vs. Analytics tool
Data without interpretation. A dashboard can't tell you why conversions are breaking down.
vs. Skipping baseline
That's how teams spend $10K-$20K solving the wrong problem. The Health Audit costs $500.
vs. Waiting
Community decay compounds. Members who leave rarely return on their own.
Or continue reading for the full breakdown.
The Assumption Gap
Is Costing You More
Than You Think.
Most communities don't fail because of bad strategy.
They fail because the teams running them are making expensive decisions based on assumptions instead of data.
A campaign gets built around the wrong audience. Budget goes into the wrong platform. A new content push targets the wrong engagement gap. All because nobody stopped to ask: what does our community data actually say?
And it goes both ways. Teams that rely only on numbers miss the culture, the sentiment, and the real reasons members stay or leave. Teams that rely only on what members are loudly saying miss the silent majority and make decisions based on the most vocal few. A real community audit reads both. What the numbers show and what members actually feel, because neither alone gives you the full picture.
The data already exists.
→ It's in your member behavior: who stays, who leaves, and when
→ It's in your engagement patterns: what's working and what's invisible
→ It's in your competitive landscape: what's working for communities in your space
The problem isn't a lack of data.
The problem is that nobody has turned it into a clear picture of what to fix first. That's what the 7-Day Community Health Audit does, in under a week.
“It is a capital mistake to theorize before one has data.”
- Arthur Conan Doyle
Still Running Your
Community on Gut Feel?
- → Something feels off and you can't explain it.Engagement is down. Growth has stalled. You've looked at the numbers and nothing explains it clearly. You're making decisions on instinct when you need a diagnosis.
- → Active community. Nothing converting.Members are showing up. Posts are going out. None of it is translating to sign-ups, revenue, or retention. The activity is real. The outcomes aren't.
- → Real budget is about to go into a new strategy.A campaign, platform push, or community initiative is on the roadmap. Without knowing where things actually stand, every dollar is a bet on assumptions. That's how teams solve the wrong problem.
- → Leadership is asking questions you can't answer.What's the ROI? Why aren't metrics moving? What are we actually getting from this investment? You need something concrete before that conversation happens again.
- → You inherited a community with no context.New role, existing community, zero documentation. You need to understand what you're working with before you touch anything, or you risk making it worse.
- → The spend is coming. You don't know the priorities.Agencies, tools, headcount: budget is being allocated. Going in without a baseline means the first dollars go to the wrong places.
Right now your community is running on assumptions.
The Health Audit fixes that in under a week.
the offer
The Community
Health Audit.
A custom audit of your community delivered in 7 days. Every finding is grounded in your actual data: your member behavior, your engagement patterns, your platform, not a generic template applied to your brand name.
You leave with a scored report, a prioritized action plan, and a strategy call to walk through everything. More clarity in under a week than most teams get in six months.
what's included
Eight Deliverables.
One Clear Picture.
Community Health Score
A 0-100 benchmark built from your data. You know exactly where you stand, and have something concrete to bring to leadership.
Architecture Review
Structure, onboarding flow, and platform fit assessed against what drives real retention. Surfaces friction points most teams never see.
Engagement Health Analysis
What's working, what needs to shift, and where the biggest opportunities are. Data-driven, not opinion-based.
Content and Engagement Gaps
Specific opportunities you're missing right now. The gaps between what your community does and what drives conversion and retention.
Competitive Benchmarking
How your community stacks up against others in your space. What's working for them that isn't working for you yet.
Sentiment Snapshot*
Community strategy can't be built on numbers alone - or on what the loudest members say. The sentiment read captures how your members actually feel, not just what they post, so decisions are backed by signal across the full community, not just the most vocal corners of it.
Top Priority Actions
Ranked by impact, tied to your goals. Not a list of things to do someday. A ranked action plan your team can move on immediately.
45-Min Strategy Call + Written Summary
I walk you through every finding and your action plan. A written summary follows so nothing gets lost. You leave knowing exactly what to do next.
*Sentiment analysis powered by AI tools for deeper signal accuracy.
day by day
From kickoff to clarity
in under a week.
Day 1
Kickoff Call
30 minutes to align on your goals, platforms, and what success looks like for your community.
Days 1-4
Deep Dive
Platform architecture, content patterns, engagement data, member behavior, competitive landscape, sentiment signals.
Day 7
Report Delivery
Your full audit and Community Health Score land in your inbox, ready to review before the strategy session.
Day 5
Strategy Session
45-minute walkthrough of every finding and your action plan. Written summary follows so nothing gets lost.
What Actually Changes
After the Health Audit.
How specific problems map to specific outcomes.
| If you come in with... | You leave with... |
|---|---|
| No data explaining why things aren't working | A scored report naming exact problems ranked by impact |
| An upcoming strategy spend with no baseline | A competitive benchmark and health score grounding every future decision |
| Active community not converting to revenue or retention | Gap analysis with direct attribution to where conversions are breaking down |
| An inherited community with no context or documentation | A full architecture review and clear picture before you touch anything |
| Leadership asking ROI questions you can't answer | Executive-ready findings that explain performance and prioritize what to fix |
| No clarity on what's worth spending budget on | A prioritized action plan so every dollar after this goes to the right place |
alternatives
Your Options Right Now.
An Honest Look.
| Health Audit | Internal Audit | Analytics Tool | Spend Without Knowing Why | |
|---|---|---|---|---|
| Objective, external perspective | ✓ | ✗ | ✗ | ✗ |
| 0-100 scored benchmark | ✓ | ✗ | ✗ | ✗ |
| Competitive benchmarking included | ✓ | ✗ | ✗ | ✗ |
| Tells you what the data means | ✓ | ✗ | ✗ | ✗ |
| Prioritized action plan included | ✓ | ✗ | ✗ | ✗ |
| Results in under a week | ✓ | ✗ | ✓ | ✗ |
Internal audit: The team closest to the community is the least positioned to audit it objectively. Internal assessments confirm assumptions instead of surfacing gaps. You get opinions, not findings.
Analytics tool: Tools give you data. They don't tell you what it means, what's causing it, or what to do next. A dashboard showing member counts doesn't explain why conversions are breaking down.
Spend Without Knowing Why: That's how teams spend $10K-$20K solving the wrong problem. Campaigns target the wrong audience. Budget goes to the wrong platform. You get activity but no outcomes. The Health Audit is $500-$1,200 and ensures every dollar after it goes to the right priorities.
investment
What Does the
Health Audit Cost?
Most teams spend more than this on a single afternoon of misaligned strategy meetings.
The Health Audit gives you a data-backed picture of your community in 7 days, with a scored report, a competitive benchmark, and a prioritized action plan you can act on immediately.
Two tiers based on community size and complexity. Both include every deliverable.
Starter
to $750
1 platform · under 5K members
- ✓All 8 deliverables included
- ✓7 day turnaround
- ✓100% upfront
Growth
to $1,200
2+ platforms or 5K+ members
- ✓All 8 deliverables included
- ✓7 day turnaround
- ✓100% upfront
after the health audit
Clarity Is Just
The Starting Point.
The Health Audit gives you data. What you do with it is your call.
Most clients use the findings to move into a 30-Day Community Activation Build, where I implement the top priorities directly. If things have really gone quiet, a Community Revival is often the better fit. Some take the report and run with it independently. All three are valid outcomes.
Either way, you walk away with a document your team can actually act on, with a clear picture of what comes next.
7 Days
7-Day Community Health Audit
✓ Health Score + report
✓ Prioritized action plan
✓ 45-min strategy session
Path A
30-Day Activation Build
+ Implement top priorities
+ Hands-on execution
+ Results report at close
Path B
Community Revival
+ For quiet or stalled communities
+ Revival strategy + execution
+ Handoff playbook included
Path C
Take the Report Internal
+ Your team executes
+ Full report as the brief
+ Valid standalone outcome
The Health Audit creates the clarity. What you do with it is your call.
get started
7 Days From Now,
You'll Know Exactly
What to Fix First.
Book a free 15-minute discovery call. I'll tell you if the Health Audit is the right fit for your situation, and if it's not, I'll point you toward what is.
15 minutes · Free · No pitch · Just clarity
7 Days
Delivered fast
$500-$1,200
Fixed. No surprises.
8 Deliverables
Every tier, every audit